Refund Policy

Refund Policy

Thank you for choosing bestshort! We’re committed to delivering high-quality short dramas and a great entertainment experience. Before subscribing, please take a moment to review our refund policy.


Subscription Policy

We offer several subscription options:

  • Weekly Subscription: $19.99

  • Monthly Subscription: $45.98

  • 3-Monthly Subscription: $99.99

  • Annual Subscription: $189.99

Subscriptions are generally non-refundable once purchased. This applies to all plans—weekly, monthly, or yearly. We encourage you to carefully review the subscription details before making a purchase.


Limited Refund Circumstances

Although refunds are not typically provided, we may consider them in the following situations:

  • Technical Issues: If you are unable to access our platform due to a service error on our side, please contact us within 7 days. Depending on the case, we may provide a refund or extend your subscription as compensation.

  • Unauthorized Charges: If you notice charges you did not authorize, please notify us right away. After investigation, if the charge is confirmed as fraudulent, we will issue a refund.


How to Request a Review

If you believe your situation qualifies, please email us with:

  • Your account details (user ID, email address)

  • Subscription information (plan type, order ID)

  • A brief description of the issue with any supporting evidence (e.g., screenshots)

Our support team will review your request within 1 business day and get back to you by email. If approved, refunds will be returned to your original payment method within 3–5 business days.


Cancelling a Subscription

Please note that cancelling your subscription will stop future renewals but does not generate a refund for the remaining time. You will still enjoy access until the end of your paid term.


Contact Us

If you have any questions about this policy or need help with your subscription, please reach out to our support team at [your email/contact]. We’re here to assist you!

By subscribing on bestshort, you acknowledge and agree to this refund policy. Thank you for your trust and understanding.